Morning Begins Before Dawn
As a service technician at C. Albert Matthews, my day typically starts while most of our customers are still sleeping. The winter months are our busiest, and today’s schedule is packed with heating service calls across Maryland’s Eastern Shore.
5:30 AM: I arrive at our headquarters to review the day’s service tickets. First up is a furnace repair in Cambridge, followed by routine maintenance checks in Easton.
Mid-Morning Emergency
After completing the scheduled maintenance in Cambridge, I receive an urgent call about a family in Trappe whose heating system stopped working overnight. These emergency calls remind me why I love this job – helping people restore warmth to their homes when they need it most.
Afternoon Rounds
My afternoon includes:
– Furnace replacement consultation in Centreville
– Heating system inspection in Denton
– Follow-up visit for recent repairs in Algonquin
Evening Wrap-Up
As the sun sets, I complete my final service call of the day. Before heading home, I ensure my truck is restocked with common repair parts and complete the day’s paperwork. Every day brings different challenges, but there’s satisfaction in knowing we’re keeping our Maryland communities comfortable through the cold season.
Professional Pride
Working at C. Albert Matthews means being part of a tradition of reliable heating service across the Eastern Shore. Whether it’s a simple maintenance check or a complete furnace replacement, we take pride in providing quality service to every customer in our service area.
Remember, regular maintenance is key to preventing those middle-of-the-night emergencies. Stay warm, Maryland!